Recent Experience

Senior Product Designer @ Best Buy

January 2024 - present
Enabled the full-scale redesign of Best Buy’s legacy Point of Sale (transacting software) for both virtual sales and in-store retail.

Senior Product Designer @ Walmart Health

March 2022 - September 2023
Led the design on several Walmart Health initiatives across 47 Health Centers in 5 states; including Walmart’s first expansion into telehealth, an in-clinic check in experience and a medical portal for patients.

Senior Product Designer @ Exos

May 2021 - January 2022
Led a ground-level initiative at a well-established athletic training company. Working on a cross-functional product team, I drove the research and design vision for a custom-built training platform for Exos coaches.

Senior Product Designer @ Walmart, Pharmacy

August 2020 - April 2021
Helped re-invent pharmacy experiences for customers & employees as Walmart updated decades-old technology. From filling prescriptions to scheduling vaccines, these tools will impact the quality of life for millions.

Previous Experience

Senior Product Designer @ Walmart, Point of Sale

Just 2018 - August 2020

Associate Designer @ Walmart, Merchandising

June 2016 - June 2018

Web Designer @ Blue Stingray

May 2015 - June 2016

Education

UX Certification, Research Specialty

2021, Nielsen Norman Group

Associate, Graphic Communications

2015, Southwestern Illinois College

Bachelor of Arts, English Literature

2012, Southern Illinois University Edwardsville

Specialties

  • Craft

    UI design, content writing, wireframes, information architecture, service blueprints, journey maps, accessibility, usability, HTML/CSS, flowcharts, rapid prototyping, animation

  • Research

    Discovery, competitive audit, secondary research, requirements gathering, protopersonas, unmoderated & moderated testing, remote interviews, usability testing, guerrilla research & defining success metrics

  • Collaboration

    Stakeholder interviews & alignment, lean ux, iterative design, presentations, design reviews, constructive feedback, user stories, project management & VQA